# What we Do

In a traditional membership system, merchants builds relationships with customers through two main methods.

1. Aggregating customers behavior to better understand their customers
2. Curating VIP customer experiences to cultivate brand loyalty.

However, not all customers share the same preference. Even though merchants collect data on consumer behavior, merchants couuld still fail to provide a curated experience due to the constraints of a traditional membership system.

### Membership in web3 era

Membership in web3 era provides inter-connections between many merchants and many customers. Customers derive membership by contributions at a merchant, whether it be through a purchase history, referral, or advertisement. Shop owners endow rewards and services to those that contribute to the community. Customers can benefit from enjoying exclusive member benefits or exchanging their gifted benefits with other customers.

![Membership in web2 and web3](/files/t5CURikvpDEe81N2Ayha)

###


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://whitepaper.valley22.xyz/karma-platform/what-we-do.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
